SUPPORT
How can we help?
Get account help, report a problem, or send us an idea for SteadyMile.
EMAIL SUPPORT
Talk to a real person.
Include the problem you are seeing, your device model, and the steps that led to it. Never send your password or authentication code.
COMMON HELP
A few quick answers
I cannot access my account
Use Forgot password on the sign-in screen for an email/password account. If you registered with Apple or Google, choose the same provider and account you originally used. Contact support if you still cannot sign in.
A record has not synchronized
Keep the app open with an internet connection and use Retry if a record shows Needs attention. Do not delete and reinstall the app while unsynchronized records remain only on your device. Contact support if the record continues to fail.
How do I delete my account or company data?
To delete your personal account, open SteadyMile Settings and choose Delete my account. Owners who want to permanently delete a company and its records can open Settings, Data Management, then Delete company and data. If you cannot access the app, email support@steadymile.site from the address associated with your account.
What happens when a driver leaves a company?
The driver loses access to that company. Historical company records can keep the driver's display name so the owner's operational and financial history remains understandable.